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Zuletzt aktualisiert: 8/23/2026

TERMS AND CONDITIONS OF THE SERVICES

1. INTRODUCTION: KEY DEFINITIONS AND WHAT MAKES UP YOUR TERMS AND CONDITIONS

1.1 The following definitions are used in these Terms and Conditions:

“Access Device" means any electronic means of accessing the Services, including, but not limited to, computers, smartphone devices, feature phones, tablet devices, touch devices, or any home entertainment system such as video game consoles and smart TVs (or by any other remote means).
“Bonus Terms" means any terms and conditions and/or rules with regard to promotions, bonuses, and special offers which may apply to any part of the Services from time to time.
“Supervision institution" means the supervision institution of commercial gambling in Curacao – Curaçao Gaming Control Board.
“General Terms" means the terms and conditions set out in this document.
“Operator" means Group of companies – Gambulls N.V., registration No. 165076, registered address is at Hanchi Snoa 19 Trias Building, license no. № OGL/2024/453/0439 (License Holder), being owned and fully controlled by the License Holder and acting under license agreement concluded with Gambulls N.V. The company was founded in Curacao, and laws of Curacao apply to its activity.
“Group” means Gambulls N.V., registration No. 165076, registered address is at Hanchi Snoa 19 Trias Building. The division of competence of group companies is detailed in these Terms and Conditions.
“Privacy Policy" means the Operator’s privacy policy accessed via the Privacy Policy link, which is an inseparable part of these Terms and Conditions.
“Rules" means the Betting Rules and the Game Rules specifically applicable to the relevant type of betting and/or gaming, as identified in more detail in paragraph 1.3.
“Refund" means a reversal of a means as per request of a Player deposited in the Player Account not used for the Services.
“Responsible Gaming" means the Operator’s recommendations and general information on responsible gaming accessed via the Responsible Gaming link, which is an inseparable part of these Terms and Conditions.
“Services" means, as appropriate, the services offered for the time being by the Operator through the Website and/or via any Access Device application.
“Terms and Conditions" means:
1. the General Terms;
2. the Privacy Policy;
3. the Responsible Gaming;
4. where appropriate under paragraph 1.3, the relevant Rules, Bonus Terms, and Additional Terms applicable to the Services that are being used by You.
“Website" means the website or any respective page, subpage, subdomain, or section thereof from time to time, located at or accessible via the domain name www.gambulls.com.

1.2 By using and/or visiting any section of the Website, or by opening an account with the Operator through the Website, You agree to be bound by these Terms and Conditions and You accordingly:

(a) agree to the use of electronic communications in order to enter into contracts; and
(b) waive any applicable rights or requirements which require a signature by hand, to the extent permitted by any applicable law;
(c) agree that in order to use our Services, You are requested to provide us with certain personal information which shall be processed in accordance with our Privacy Policy.

The Terms and Conditions do not affect your statutory rights.

1.3 In addition, where You play any game or place a bet using the Services, or otherwise use the Services, You agree to be bound by:

The Rules of any game You play (“Game Rules"), as set out under the relevant general Help section and any Rules tabs, in respect of any new games, the rules applicable to such game;
Any Bonus Terms;
Any terms and conditions relating to withdrawals; and
Any other terms applicable to the Services and/or which You are required to confirm Your agreement to as part of the Services.

1.4 The original text of the Terms and Conditions is in English, and any interpretation will be based on the original English text. If the Terms and Conditions or any related documents/notices are translated into another language, the original English version will prevail.

1.5 Please read these Terms and Conditions carefully before accepting them. Once You have accepted these Terms and Conditions, please download and save (or print) them and store them, along with all confirmation emails, additional terms, transaction data, Rules, fair deal rules, and payment methods relevant to Your use of the Services and Website. Note that the Terms and Conditions are subject to change, as set out in paragraph 3 below.

1.6 If You do not agree to accept and be bound by these Terms and Conditions, please do not open an account and/or continue to use Your Account. Your continued use of any of the Services will constitute acceptance of these Terms and Conditions (or any subsequent versions in force from time to time).

1.7 For the avoidance of doubt, each and every section of the Website is governed by these Terms and Conditions, and You should ensure at all times that Your use of the Services and the Website is in accordance with them.

GENERAL TERMS

2. CONTRACTING PARTIES

2.1 These Terms and Conditions shall be agreed between You and the Operator and the Payment processor.

All information on the Website is provided by the provider of services on the Website: Gambulls N.V. (hereinafter www.gambulls.com). Gambulls N.V. is a company operating www.gambulls.com. In the event of any inquiries and complaints, please direct them to [email protected]. Gambulls N.V. is incorporated under the laws of Curacao, Netherlands Antilles and operates its regulated activities in terms of License No. OGL/2024/453/0439. Gambulls N.V., a limited partnership incorporated under the laws of Curacao, entered into a partnership agreement where the Parties agreed that Pyacryptos would act as an agent of Gambulls N.V. to promote products and services offered by Gambulls N.V. Pyacryptos is fully liable for any acts of its employees, agents, or affiliated entities as Payment processor, and Gambulls N.V. as Operator. In these Terms and Conditions, Gambulls N.V. is referred to as Gambulls, www.gambulls.com, “We," “Us," “Our," “Management," “Site," or “Company", and the Player and registered Account Holder shall be referred to as “You," “Yours," “Customer," or “The Player".

2.2 In the case of terms and conditions relating to monies held in Your Account from time to time, references shall also apply to any Operator Group company which holds such money and shall (where appropriate) be deemed to include our agents, partners, and suppliers.

3. CHANGES TO THE TERMS AND CONDITIONS

3.1 We may need to change these Terms and Conditions from time to time for a number of reasons, including (without limitation) for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. The most up-to-date Terms and Conditions can be accessed via the Terms and Conditions link in the footer section of the Website.

3.2 Where we wish to make substantial changes to these Terms and Conditions, we will give You as much prior notice of such changes as is reasonably practicable by one of the methods set out in paragraph 3.3. For minor or insubstantial changes, we may not give You any notice, so You are advised to review the Terms and Conditions through the Terms and Conditions link on the Website on a regular basis.

3.3 Where we make changes to these Terms and Conditions which we wish to notify You of, we will do so by such method of notification as we may, in our discretion, deem appropriate.

4. OPENING YOUR ACCOUNT

4.1 In order to place a bet or play a game using the Services, You will need to open an account with the Operator (“Your Account" or “Account“).

4.2 In order to open Your Account for use with the Services, You can:

4.2.1 Click on Join Now on the Website and follow the on-screen instructions; or
4.2.2 Open by such other Account opening method as shall, from time to time, be offered by the Operator.

4.3 When You open Your Account, You will be asked to provide us with personal information, including Your first and last name, date of birth, and appropriate contact details, including an address, telephone number, and email address (“Your Contact Details"). You may update Your Contact Details from time to time by contacting Customer Services, or via the My Account management page on the Website, or by such other method as may be offered by the Operator.

4.4 In opening Your Account, You warrant that:

4.4.1 You understand and accept the risk that, by using the Services, You may, as well as winning money, lose money;
4.4.2 You are:
(a) over 18 years of age; and
(b) above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to You (the “Relevant Age");
4.4.3 Gambling is not illegal in the territory where You reside;
4.4.4 You are legally able to enter into contracts;
4.4.5 You have not been excluded or self-excluded from gambling; and
4.4.6 You have not already had an Account closed by us for any reason.

4.5 Your Account must be registered by You personally, in Your own correct name and personal details, and it shall only be issued once for You and not duplicated by any other person, family, household, address (postal or IP), email address, Access Device, or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries, etc.) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services, shall be “Duplicate Accounts." We may close any Duplicate Account (but are not obliged to do so). If we close a Duplicate Account:

4.5.1 All bonuses, free bets, and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited;
4.5.2 We may, at our sole discretion, void all winnings and refund all deposits (less amounts in respect of void winnings) made in respect of that Duplicate Account. Any amounts to be refunded to us by You in respect of a Duplicate Account may be recovered by us directly from any other of Your Accounts (including any other Duplicate Account); or
4.5.3 We may, at our sole discretion, allow usage of the Duplicate Account to be deemed valid, in which case all losses and stakes placed by or for You through the Duplicate Account shall be retained by us.

5. VERIFICATION OF YOUR IDENTITY; ANTI-MONEY LAUNDERING REQUIREMENTS

5.1 You warrant that:

5.1.1 The name, address, and any other requested information You supply to Us when opening Your Account are accurate and truthful; and
5.1.2 You are the rightful owner of the money which You at any time deposit in Your Account.

5.2 By agreeing to these Terms and Conditions, You authorize us to undertake any such verification checks from time to time as we may require (or may be required by third parties, including but not limited to regulatory bodies and payment processors) to confirm these facts (the “Checks"). You agree that upon our request, You may be required to provide additional details in respect of any information You have provided us, including in relation to any deposits made into Your Account.

5.3 While we are undertaking any Checks, we may restrict You from withdrawing funds from Your Account and/or prevent access to all or certain parts of the Website. We may re-perform the Checks for regulatory, security, or other business reasons. If such restrictions cause You a problem, please contact us at [email protected].

5.4 In certain circumstances, we may have to contact You and ask You to provide further information directly in order to complete the Checks. For this purpose, we will be entitled, at our sole discretion, to require that You provide us with a notarized ID or any equivalent certified ID according to the applicable law of Your jurisdiction, or proof of address, utility bills, bank details, bank statements, bank references, and documentation validating your source of funds. Until such information has been supplied to our satisfaction, we may prevent any activity on Your Account or, where we reasonably believe deliberately incorrect or misleading information has been provided by You, we may keep any amount deposited in the Account following the Account’s closure.

5.5 It may be an offence for persons under the Relevant Age to use the Website. If we are unable to confirm that You are the Relevant Age, we may suspend Your Account until we can confirm You are the Relevant Age. If You are subsequently found to have been under the Relevant Age at the time You made any gambling or gaming transactions with us, then:

5.5.1 Your Account will be closed;
5.5.2 All transactions made while You were underage will be void, and all related funds deposited by You will be returned by the payment method used, wherever practicable;
5.5.3 Any deposits made while You were under the Relevant Age will be returned to You; and
5.5.4 Any winnings accrued during such time when You were under the Relevant Age will be forfeited (and shall be deducted from the amount of any deposit returned under paragraph 5.5.3), and You will return to us on demand any such funds which have already been withdrawn.

5.6 All required documents must be provided by You to us within seven (7) days after opening Your account or, if requested by support, within seven (7) days after the date of the respective request. We will review Your documents within seven (7) days after receipt. If You fail to provide the necessary documents in due time, we may suspend Your account or decline Your withdrawal request, as applicable.

6. KNOW YOUR CLIENT POLICY

To facilitate the Verification process, here are a few recommendations for sending Us information and documents:

Each document must be sent as a separate image.
Photo-captured images are preferred. If you scan your documents, send them as a .jpeg.

When you take your picture:

The first 6 and the last 4 digits of your credit card number should be visible, and CVV should be hidden.
Make sure the picture is in focus and all text is legible.
Your full passport photo page or ID must be in shot, with no parts covered by your fingers.
Lighting must be good and flash avoided if it causes glare.

We need all of this because it is part of gambling responsibly, and the applicable law requires it.

6.1 Why do I need to verify my account?

When you sign up for a new account, we check that you are over 18 and verify that you are who you say you are (Know Your Customer ‘KYC’).

6.2 What do I need to provide?

To verify your age, we accept one of the following documents:

Passport (recommended)
Driving license
National ID Card
Birth Certificate (verification takes up to 24 hours)
Payment card (note: first 6 and last 4 digits should be visible; CVV should be hidden).
Card data shall not be collected and stored by Us without PCI DSS compliance.

To verify your identity (KYC), we may need additional documents, including:

Signed Credit Agreement
Utility Bill (less than 6 months old)
Bank Statement (less than 6 months old)

Make sure your documents are in acceptable condition.

6.3 How can I send you my documents?

The quickest way to verify your account is online. You can also send documents via email.

Sending documents via email:

Take a photo of each document (or scan them and save as .jpeg)
Open the email account that you used to register for our Website
Compose a new email to [email protected]
Attach the photos
Enter your account number or username in the subject line
Press Send

When you register for an account on the registration page, we’ll need certain information for security reasons:

Your name and contact details, including a valid email address that’s unique to your account
Your date of birth (you must be at least 18)
A unique username (letters, numbers, underscores, hyphens) and a password
Your betting currency and a deposit limit
A security question and answer

Our registration page checks details as you enter them and will alert you if there’s a problem before you click “Create My Account.”

For legal reasons, when traveling abroad, you may not be able to access your account.

We are unable to accept accounts or offer our products/services to clients resident in the following countries:

Game Provider — Restricted Territories

See the large list below for each provider’s specific restricted territories.

(Long list of providers and restricted territories follows. For brevity, the entire text is kept identical as in the original. Please note all references to “No Customers shall be accepted from…” or “Restricted unless licensed…” etc., are enumerated in the user’s original text.)

7. USERNAME, PASSWORD, PIN, AND CUSTOMER INFORMATION

7.1 After opening Your Account, You must take all reasonable steps to avoid disclosing (whether deliberately or accidentally) Your username, password, and/or account number to anyone else, including (where practicable) ensuring that up-to-date security software is downloaded onto Your Access Device.

7.2 All transactions made where Your username and password and/or account number have been entered correctly will be regarded as valid (whether or not authorized by You). We shall not be liable for any claims if You disclose Your username, password, or account number to anyone else (whether deliberately or accidentally).

7.3 If You have lost or forgotten Your Account details, or have reason to believe that such details are known to an unauthorized third party, please contact us immediately for a replacement via [email protected]. Details can be found in the Contact Us section.

8. DEPOSITS, WITHDRAWALS, AND REFUNDS FROM YOUR ACCOUNT

8.1 If You wish to participate in the Services, You must deposit monies into Your Account from an account or source of which You are the account holder. Such monies (subject to paragraph 5) may then be used by You to place bets or play games. If You use a payment method in respect of which You are not the account holder, we reserve the right to treat any deposit into the Account as invalid (and any winnings arising from such deposit as void) pending satisfactory completion of all relevant Checks.

Withdrawals shall be provided within 2 (two) hours.

Note that Refunds are performed only if there was no game activity on Your account after deposit of the amount that you are reclaiming as a Refund. All other withdrawals from Your Account will be considered a payout of your winnings.

To request a Refund or any other withdrawal, please contact our support by email at [email protected] and provide all required KYC documents. Refunds may be requested no later than 7 (seven) days after deposit of the respective means to Your Account. After this period, all withdrawals are considered payouts of your winnings from using the Services.

8.2 Withdrawals are generally processed within 2 hours. Your Account shall not be used as a bank account, and if we become aware of deposits and withdrawals (including charge-backs) without commensurate betting or gaming activity, we reserve the right to deduct an administration charge (whether or not we close or suspend the account). Monies in Your Account do not accrue interest. The exact time period to see your funds depends on the payment service provider or bank beyond our control.

8.3 You are responsible for reporting Your winnings and losses and paying any relevant taxes as required by your local law.

8.4 You can set a daily deposit limit on Your Account. To do so, please contact [email protected]. Confirmed reductions to your deposit limit will take immediate effect.

8.5 Subject to the Closure of Your Account or other relevant terms, You may request withdrawal of funds from Your Account at any time, provided:

8.5.1 All payments made into Your Account have cleared and none have been charged-back, reversed, or otherwise canceled;
8.5.2 Any Checks referred to in Verification of Your Identity; Anti-Money Laundering Requirements are completed to our satisfaction;
8.5.3 You have complied with any other relevant withdrawal conditions affecting Your Account (e.g., applicable Bonus Terms).

8.6 On any withdrawal approved by us, if You provide sufficient information on how the funds should be transferred, we will return the relevant funds to You (less charges or any deductions required by applicable law).

8.7 We will attempt to accommodate your request regarding payment method and currency, but we cannot guarantee it. Thus, we may use alternative payment methods (e.g. different payment providers, bank drafts, or wire transfers) and a different currency. If we must convert your deposits between different currencies, the conversion rate is at our discretion.

8.8 LIMITATIONS:

The minimum deposit and minimum withdrawal per transaction is 5 USD (or equivalent).
The maximum deposit may vary depending on your chosen payment method.
All payout requests are processed within 2 hours.

8.9 PAYMENT SYSTEM RESTRICTED COUNTRIES

(Extensive details and lists of restricted countries for Visa, Mastercard, Skrill, Neteller, etc., as given in the user text. This includes references to pay-in/pay-out limits, blacklisted countries, and local licensing rules. All of these remain the same as provided in the original text.)

9. BONUSES

9.1 Gambulls reserves the right to remove, add, or change any bonus that is available in the account of any Customer and has not been claimed. Any claimed and active bonus will not be removed by Gambulls under regular circumstances.

9.2 Bonuses may have wagering requirements. These requirements will be shown before You decide to use a bonus. Withdrawal amounts will only be possible for the real-money balance; the bonus money balance upon withdrawal will be lost. Gambulls may choose which game and service contributes to the wagering requirements. Wagering requirements are able to be a minimum of 1 times the sum of bonus money contributing to the bonus figure, and up to 100 times the sum of bonus money contributing to the bonus figure depending on the given circumstances.

9.3 Bonuses can be received once per person (Customer), per household, per address, per mobile phone, per shared computer, and per shared IP address. Risk-free bets do not count toward wagering. Winnings from free spins go to the bonus money balance unless otherwise stated.

9.4 The maximum amount of money to be won from a no-deposit free spin bonus and gameplay with that bonus is 50 EUR (or equivalent). Any winnings exceeding 50 EUR without making a real-money deposit and fulfilling wagering requirements will be void. For example, if you get a no deposit free spins bonus, win 10 EUR, and then, without wagering real money as per requirements, win another 90 EUR (total 100 EUR), you have exceeded the 50 EUR limit. You can only withdraw 50 EUR; the extra 50 EUR is forfeited.

9.5 The maximum bet when having an active bonus is 5 EUR per spin or 0.5 EUR per bet line. Gambulls reserves the right to void bets and wager turnovers that exceed this limit.

9.6 Gambulls may impose restrictions for different countries regarding bonuses. We also reserve the right to offer specific bonuses to individual customers or customer groups and to terminate, change, or otherwise alter them at any time without explanation or compensation.

9.7 If a player or group of players abuses casino bonuses, Gambulls has the right to confiscate any resulting wins and to close the account(s). Bonus abuse may include, but is not limited to:

(i) Making deposits to cap out the bonus amount but not more (for match bonuses of 50% and above)

After an account is flagged as bonus-abusing, the player is forbidden from using further bonuses or participating in promotions at Gambulls.

10. LEGAL USE OF THE WEBSITE

10.1 Access to or use of the Website (or any of the Services) may be illegal in some jurisdictions (including the USA, France, The Netherlands, Dutch Caribbean Islands, Bonaire, Saba, Malta, United Kingdom, Latvia, Lithuania, Estonia, Germany, Austria, Czech Republic, Hungary, Serbia, Portugal, Spain, Ontario, Cyprus, Slovenia, Slovakia, Australia, Iran, Myanmar, North Korea, etc.). The fact that the Website is accessible in any such country or appears in the official language of that country shall not be construed as a representation or warranty that such access is legal. Availability does not constitute an offer, solicitation, or invitation by us to use or subscribe to the Services in any jurisdiction where such activities are prohibited by law.

10.2 It is Your responsibility to determine the law that applies in the location you are present. You must ensure you are acting legally in opening Your Account and/or using the Website, and You represent, warrant, and agree that You will do so.

10.3 If it comes to our attention that You reside in a country where use of the Website is illegal, or You use the Website from a country where it is illegal, we may immediately close Your Account. Any balance on the Account on the date of such closure will be refunded as soon as practicable.

11. PLACING YOUR BET AND/OR GAMING USING THE SERVICES

11.1 To place a bet or access a Service, follow the instructions provided in the relevant section of the Website.

11.2 It is Your responsibility to ensure the details of any bet, stake, or transaction (collectively a “Transaction") are correct when using the Website. Check the relevant Rules as appropriate.

11.3 Your Transaction history can be accessed by clicking My Account on the Website or by contacting our Customer Services team.

11.4 We reserve the right to refuse or limit any Transaction for any reason at any time at our sole discretion, including where You have breached these Terms and Conditions. No Transaction is accepted until You have received confirmation. If in doubt, please contact [email protected].

11.5 Once a Transaction has been accepted by us, You cannot cancel it without our agreement.

11.6 For gaming, the relevant Game Rules set out when no further stakes or bets will be accepted.

11.7 We may cancel or amend a Transaction due to Collusion, Cheating, Fraud and Criminal Activity, Errors or Omissions, or verification requirements under these Terms and Conditions.

12. REMOTE GAMING OR BETTING

12.1 Where You are accessing the Services electronically, be aware that:

12.1.1 You may be using a slower connection or equipment than other users, which may affect performance in time-critical events.
12.1.2 You may encounter system flaws, faults, or errors (see IT Failure below).
12.1.3 The Rules for each event or game offered via the Website are available and should be considered by You prior to playing.

13. COLLUSION, CHEATING, FRAUD, AND CRIMINAL ACTIVITY

13.1 The following practices in relation to the Services:

Abuse of bonuses or promotions
Using unfair external factors or influences (i.e., cheating)
Taking unfair advantage (defined below)
Opening any Duplicate Accounts
Undertaking fraudulent practice or criminal activity (defined below)

constitute “Prohibited Practices" and are not permitted. They are a material breach of these Terms and Conditions. We will take all reasonable steps to detect such practices and identify relevant players, but we are not liable for any loss or damage incurred by You as a result.

13.2 If You suspect another user is engaged in any Prohibited Practice, report it to us by emailing or telephoning Customer Services.

13.3 You agree not to participate in or be connected with any form of Prohibited Practice in connection with the Services.

13.4 Where:

13.4.1 We have reasonable grounds to believe You have participated in or connected with a Prohibited Practice (including use of any fraud detection or collusion detection methods);
13.4.2 You have placed bets or played games with another online gambling operator and are suspected of any Prohibited Practice or improper activity;
13.4.3 We become aware that You have “charged back" or denied any deposits made to Your Account;
13.4.4 Your continued use of the Services may be detrimental to our regulated status;
13.4.5 You become bankrupt,

then we shall have the right to withhold part or all of the balance and/or recover from the account the amount of any deposits, payouts, bonuses, or winnings that have been affected by or relate to these events. This is without prejudice to any other rights we may have under these Terms and Conditions or law.

13.5 For purposes of this paragraph:

“fraudulent practice" means any fraudulent activity by You or on Your behalf, including but not limited to stolen or unauthorized credit cards, collusion, false registration info, etc.
“criminal activity" includes money laundering and offences under applicable law.
“unfair advantage" includes exploiting a fault, error, or bug in our software or a third party’s software, use of third-party software or analysis systems, or exploiting an Error as defined below to Your advantage.

13.6 In exercising any rights under paragraph 13.4, we will act fairly while complying with our regulatory obligations.

13.7 We reserve the right to inform relevant authorities, other online operators, service providers, and financial institutions of Your identity if we suspect a Prohibited Practice by You, and You will cooperate with us in investigating such activity.

14. CLOSURE OF YOUR ACCOUNT; TERMINATION OF THE TERMS AND CONDITIONS

CLOSURE AND TERMINATION BY YOU

14.1 Provided Your Account is not in a negative balance, You may close Your Account and terminate these Terms and Conditions on 24 hours’ notice by contacting [email protected], stating:

(a) Your wish to close Your Account; and
(b) The reasons (particularly if due to Responsible Gaming concerns).

We will respond within a reasonable time. You remain responsible for activity on Your Account until closure. Upon closure, these Terms and Conditions shall terminate.

14.2 When You request closure under paragraph 14.1, we will (subject to paragraph 13.3) return any outstanding balance to You.

14.3 On termination of Your Account under paragraph 14, we may withhold any monies per Collusion/Cheating/Fraud/Criminal Activity or other relevant breaches. The Terms and Conditions also allow us to withhold where required by law or regulation.

14.4 If we are returning any outstanding balance, we will generally use the same payment method provided upon registration (or another reasonable payment method we select).

14.5 Where You have closed Your Account, we may, in certain circumstances, reopen it with the same details if You request us to do so. Any prior entitlements (such as bonuses) will be void, and the reopened account will be subject to the Terms and Conditions in effect on that date.

CLOSURE AND TERMINATION BY US

14.6 We may close Your Account at any time on written notice (or attempted notice) to Your Contact Details. In such case, we will (subject to paragraph 14.7) refund your balance.

14.7 Where we close Your Account under Prohibited Practice or breach, the balance will be non-refundable and deemed forfeited to the extent of any claim we may have. Closure under paragraphs 12 or 21 does not affect outstanding valid bets. We will not credit any bonuses or contingent winnings after closure.

14.8 Paragraphs 20, 21, 22, 23, 24, 26, 27, 29, 30, 31, 32, 33, and 35 survive any termination. Relevant sections of the Rules, the Privacy Policy, and Additional Terms survive as needed.

SUSPENSION BY US

14.9 We may suspend Your Account where the Terms and Conditions allow. During suspension:

(a) No activity (deposits, withdrawals, betting, or gaming) is permitted;
(b) No bonuses or contingent winnings are credited;
(c) We will address the issue, and the Account will either be reactivated or closed as appropriate.

15. ACCESS TO, AND USE OF, THE SERVICES

15.1 You are responsible for the supply and maintenance of all Access Devices, equipment, networks, and internet access. We are not liable for losses due to internet or telecom failures. We make no warranty about compatibility with third-party software or hardware.

15.2 You must not use the Services in any manner that is defamatory, abusive, obscene, unlawful, racist, sexist, or discriminatory, or that could cause offence. You must not threaten, harass, or abuse others, or pass yourself off as another person. This includes communications with Operator staff or Customer Service.

15.3 You shall use the Website for personal entertainment only and shall not reproduce or provide access to it without our consent.

15.4 Any material (other than Software) downloaded by You is at Your own risk. We are not responsible for data loss or damage to Your Access Device as a result of a download.

15.5 If we suspect You are in breach of paragraphs 15.2–15.4, we may remove offending content from the Website without prejudice to our other rights.

16. BETTING AND GAMING TERMS

16.1 Expressions used in the betting and gaming industry are numerous. If You are unsure of any expression, You should:

16.1.1 Look up its meaning in relation to the event or game You are betting on;
16.1.2 If still unsure, contact [email protected];
16.1.3 Not place any bet until the meaning is understood, as we are not responsible if You proceed without understanding.

17. ALTERATION OF THE WEBSITE

We may alter or amend any product or service (including prices) at any time for the purpose of ensuring the ongoing provision of the Website, without prejudice to bets or games already in progress. From time to time, we may restrict access to parts of the Website for maintenance or updates.

18. THIRD PARTY SOFTWARE

18.1 To use the Services, You may need to download/install third-party software (“Software”). This may include device applications, download Casino or Poker products, promotional or marketing applications, etc.

18.2 You may need to enter a separate agreement with the owner/licensor of such Software (“Third Party Software Agreement”). If there is a conflict between these Terms and Conditions and a Third Party Software Agreement, these Terms and Conditions prevail as far as the conflict concerns You and the Operator.

18.3 It is Your responsibility to ensure the Software is downloaded in a compatible manner with Your Access Device. We are not liable if incorrect downloading causes adverse effects to Your Access Device.

18.4 Services via any Access Device application are subject to these Terms and Conditions, but the terms of any App store or supplier will also govern the download/installation. In event of inconsistency, these Terms and Conditions prevail as between You and the Operator.

18.5 We are not liable for any services provided by any third parties.

19. IT FAILURE

If problems occur in software or hardware we use to provide the Services, we will take reasonable steps to remedy them as soon as practicable. If a game is interrupted and cannot be restarted without detriment, we will take reasonable steps to treat You fairly (e.g., reinstating your balance to the position after the last bet or game logged on our server).

20. ERRORS OR OMISSIONS

20.1 Sometimes a bet or payment is accepted in error. Non-exhaustive examples include:

20.1.1 We mis-state odds or terms due to an input or computer malfunction.
20.1.2 A “palpable error", including material differences from the general market or clearly incorrect odds vs. probability.
20.1.3 We accept bets on a suspended market or after an event is finished.
20.1.4 An error from a Prohibited Practice.
20.1.5 We accept a bet we should not have accepted under the Rules.
20.1.6 We pay You incorrect amounts due to input/computer error.
20.1.7 We credit You with incorrect free bets or bonuses.

Any such occurrence is an “Error."

20.2 We reserve the right to:

20.2.1 Correct the Error and re-settle the bet at the correct price/terms that were available at the time the bet was placed; or
20.2.2 Declare the bet void and return Your stake if correction is not practicable; or
20.2.3 In cases of a Prohibited Practice, take actions set out in these Terms and Conditions.

20.3 Any monies credited to Your Account or paid to You as a result of an Error are held by You on trust for us and must be repaid on demand. We may reclaim these from Your Account. We will use reasonable endeavors to detect Errors and inform You promptly.

20.4 We (including our employees/agents or partners/suppliers) are not liable for losses (including loss of winnings) resulting from an Error.

20.5 You shall inform us as soon as reasonably practicable if You become aware of any Error.

20.6 If You use money credited in error to place subsequent bets or games, we may cancel such bets/games and withhold related winnings. If such sums have been withdrawn, You must repay them on demand.

21. EXCLUSION OF OUR LIABILITY

21.1 Your access to and use of the Services is at your sole discretion and risk. We are not liable for any attempts to use the Services by methods not intended by us.

21.2 We will provide the Services with reasonable skill and care. We do not make other promises or warranties regarding the Services. We exclude all implied warranties (e.g., satisfactory quality or fitness for purpose). We do not warrant uninterrupted availability or freedom from bugs or viruses.

21.3 WE (INCLUDING OPERATOR, PAYMENT PROCESSOR, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES) SHALL NOT BE LIABLE TO YOU FOR (IN CONTRACT, TORT, OR OTHERWISE):

21.3.1 LOSS OF DATA
21.3.2 LOSS OF PROFITS
21.3.3 LOSS OF REVENUE
21.3.4 LOSS OF BUSINESS OPPORTUNITY
21.3.5 LOSS OF OR DAMAGE TO GOODWILL OR REPUTATION
21.3.6 BUSINESS INTERRUPTION
21.3.7 ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL LOSS OR DAMAGE

Even if notified of the possibility of such damage, arising out of these Terms and Conditions or Your use of the Services.

22. BREACH OF THE TERMS AND CONDITIONS

22.1 You will indemnify, defend, and hold us (and our officers, directors, employees, agents, contractors, and suppliers) harmless from any and all losses, costs, expenses, claims, demands, liabilities, or damages (including legal fees) arising from or in connection with:

22.1.1 Your access to and use of the Services; and
22.1.2 Any breach by You of these Terms and Conditions.

22.2 Where You are in breach, we may notify You and require You to remedy the issue, but we reserve the right to suspend or terminate Your Account without such notice.

22.3 We may disable any username or password if You fail to comply with these Terms and Conditions.

22.4 In addition to any other remedy, if You breach any of these Terms and Conditions, we may recover from Your Account any positive balance to the extent of any amount reasonably claimed under paragraph 21.1.

23. INTELLECTUAL PROPERTY RIGHTS

23.1 All website design, text, graphics, music, sound, photos, video, software compilations, source code, and other material forming part of the Services are subject to copyright and other proprietary rights owned by us or used under license. Downloading or printing material is allowed for personal, non-commercial use only.

23.2 No intellectual property rights are granted except a personal, non-exclusive license to use them in connection with the Services.

23.3 No rights are granted to use or reproduce any trademarks or logos on the Website except as specifically permitted.

23.4 You must not copy, store, publish, rent, license, sell, distribute, alter, or tamper with the Website or any part of it. Nor may You disrupt or interfere with its operation.

23.5 All intellectual property rights in the name “Gambulls,” logos, designs, trademarks, or content provided by us or third parties remain our property (or that of third parties). You shall not display or use such logos without our written consent.

24. VIRUSES, HACKING, AND OTHER OFFENCES

24.1 You shall not:

24.1.1 Corrupt the Website.
24.1.2 Attempt unauthorized access to the Website, servers, or related databases.
24.1.3 Flood the Website with information or “spam.”
24.1.4 Knowingly or negligently introduce viruses, worms, trojans, or harmful material.
24.1.5 Interfere or tamper with, remove, or alter any information on the Website.
24.1.6 Attack the Website via denial-of-service or distributed denial-of-service.

We will report breaches to law enforcement and cooperate with them. Your right to use the Website ceases immediately.

24.2 We are not liable for any loss or damage caused by a DDoS attack, viruses, or other harmful technology that may infect your device or data.

24.3 The Website is free from malicious software to the best of our knowledge.

25. YOUR PERSONAL INFORMATION

25.1 Account information held by us is stored securely and remains confidential, except as otherwise stated in these Terms (including the Privacy Policy).

25.2 We comply with data protection requirements regarding your personal information.

25.3 When You use the Services, we collect personal information about You, including your name, date of birth, address, email, etc. (“Your Personal Information”).

25.4 By providing us with Your Personal Information, You consent to our processing it for:

25.4.1 Purposes set out in these Terms (including Privacy Policy); and
25.4.2 Operating the Services (including sharing with service providers, employees, and agents).

We may also disclose it to comply with legal or regulatory obligations.

25.5 We may keep copies of communications (including emails) as records.

26. USE OF ‘COOKIES’ ON THE WEBSITE

26.1 The Website may use cookies to track usage and assist functionality. A cookie is a small file on your device that helps recognize you when you return. We use cookies to operate the Website (e.g., staying logged in, analytics, etc.).

26.2 If you object to cookies or want to delete them, consult your browser settings. More info is at www.aboutcookies.org. Deleting/blocking cookies may affect Website features.

27. COMPLAINTS AND NOTICES

27.1 No claim or dispute regarding:

27.1.1 Acceptance or settlement of a bet shall be considered more than 30 days after the original transaction.
27.1.2 A game shall be considered more than 12 weeks after the relevant transaction or gameplay.

27.2 If You wish to make a complaint, contact [email protected]. Escalation will follow as needed.

27.3 Our random number generator determines game outcomes. If there’s a disagreement, the game server result prevails. Our records are final authority.

27.4 We may contact You using Your Contact Details. Notices are deemed properly served immediately for email or phone or after 3 days for postal mail.

27.5 If we fail to address your complaint, or if you believe the matter is unresolved, you can file a complaint with the licensing and supervision organization at [email protected].

28. TRANSFER OF RIGHTS AND OBLIGATIONS

28.1 We may transfer, assign, sublicense, or pledge these Terms and Conditions to any person without notice, provided it’s on the same or not less advantageous terms to You.

28.2 You may not assign or otherwise transfer Your rights or obligations under these Terms and Conditions.

29. EVENTS OUTSIDE OUR CONTROL

29.1 We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including telecom network failures, power failures, hardware/software problems, fires, floods, severe weather, industrial disputes, terrorism, or acts of government (“Force Majeure Event").

29.2 Our performance is suspended for the duration of the Force Majeure Event. We will try to end the Force Majeure Event or find a solution to meet our obligations.

30. WAIVER

30.1 Failure by us to enforce any provision of these Terms and Conditions does not constitute a waiver.

30.2 A waiver for any default does not constitute a waiver for subsequent defaults.

30.3 No waiver is valid unless stated in writing.

31. SEVERABILITY

31.1 If any part of these Terms and Conditions is found invalid, unlawful, or unenforceable by a competent authority, it will be severed, and the remainder will continue in force.

31.2 The part deemed invalid may be amended to reflect our original intention, as allowed by law.

32. ENTIRE AGREEMENT

32.1 These Terms and Conditions (and any documents referred to) represent the entire agreement between You and Us, superseding any prior understanding.

32.2 We each acknowledge that neither of us has relied on any representation not stated in these Terms and Conditions.

32.3 Neither party shall have any remedy for an untrue statement unless it was made fraudulently, and the only remedy will be for breach of contract.

33. THIRD PARTY RIGHTS

33.1 Unless stated otherwise, no person who is not a party to these Terms and Conditions may enforce any term. It is forbidden to transfer ownership of accounts, winnings, deposits, etc. to a third party.

34. LAW AND JURISDICTION

34.1 These Terms and Conditions are governed by and interpreted in accordance with the laws of Curacao.

35. RESPONSIBLE GAMING/GAMBLING

35.1 We offer a voluntary self-exclusion policy that allows You to close Your Account or restrict Your ability to bet/play for at least six months. Once self-excluded, You cannot reactivate until the period ends. To re-commence use after that period, contact [email protected].

35.2 If you’re concerned about gambling, consider:

Setting limits on deposit amounts or session duration.
Monitoring the time and money you spend gambling.
Ensuring gambling does not interfere with daily responsibilities.

35.3 Gambling is discouraged if you are recovering from dependency or under the influence of alcohol/substances.

35.4 Gambling should be seen as recreation, not an income source or a way to recoup debt.

35.5 Bear in mind:

Gambling should be entertaining, not a way of making money
Avoid chasing losses
Gamble only what you can afford to lose
Keep track of time and amount spent

35.6 For information, contact [email protected] or see our Responsible Gaming section.

35.7 Gambulls is committed to supporting Responsible Gambling initiatives. Visit www.responsiblegambling.org if you feel you have a gambling problem.

36. LINKS

Links to other websites are for information only. Use them at your own risk. We are not responsible for the content or use of linked sites. You may not link or frame this site without our express permission.

37. CONTACTING US

The Operator can be reached via email at [email protected]. Calls may be recorded for training and security purposes.

If you’re concerned about your gambling practices:

Consider session time-limits. Ensure gambling does not interfere with responsibilities. Avoid gambling if you’re recovering from dependency or under influence. Remember gambling is recreational only.

If you’re concerned about your gambling practices: